NEWS & UPDATES

For Immediate Release
July 31, 2024
Honolulu Board Of Water Supply Household Questionnaire
Customers are encouraged to take questionnaire through September 15th
HONOLULU – The Board of Water Supply (BWS) is participating in a water access and affordability questionnaire taking place in communities across the United States. This household questionnaire – conducted in collaboration with The Center for Water Security and Cooperation (CWCS) – is in its second year helping with water utilities explore access and affordability issues in their communities.
The BWS encourages as many of its customers as possible to participate in this voluntary questionnaire which should take 5-10 minutes to complete. Your cooperation will allow the BWS to give support where it’s needed. The questionnaire is open to the public through Sunday, September 15.
For Ernest Lau, BWS Manager and Chief Engineer, strong customer participation will help the agency continue to work towards its brand mission of providing safe, dependable, and affordable water supply for Oahu, now and into the future.
“Ola I Ka Wai- water is life, and everyone needs it to survive,” said Lau. “We want to hear from you. The BWS continues to stand behind every person and support those in need. Your input will help us implement programs that are meant to better help our island’s communities, especially our most vulnerable residents, including our kupuna. Mahalo for taking time to give your honest feedback.”
The water access and affordability questionnaire can be accessed through the BWS website, by picking up an informational flyer at community events or from a satellite city hall, or by scanning the QR code below. The BWS is also working with community and other state and city partners to distribute the survey
For additional information or questions, please contact BWS Public Information Officer Kathleen Pahinui at (808) 748-5319.

QR code to Household Questionnaire
About the Board of Water Supply
The Board of Water Supply (BWS), a semi-autonomous agency of the City and County of Honolulu, manages Oahu’s municipal water resources and distribution system. As the largest water utility in the State, the BWS serves approximately one million customers on Oahu. The BWS embraces its mission of “Water for Life – Ka Wai Ola” – to provide a safe, dependable, and affordable water supply, now and into the future. Uwē ka lani, ola ka honua – “When the heavens weep, the earth lives.” For more information, visit www.boardofwatersupply.com, follow @BWSHonolulu or like the BWS’s Facebook page at http://www.facebook.com/BWSHonolulu.
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Contact:
Kathleen Pahinui
Information Officer
Honolulu Board of Water Supply
Phone: (808) 748-5319