My Voice Matters
BWS Customer Household Survey
Help us better understand you, your ability to pay your living expenses, and challenges to pay your water bill. Your feedback will help us to create programs that could help O'ahu households have more affordable and consistent access to water.
How to Participate
This questionnaire will take 5-10 minutes to complete.
- Scan the QR code to access the survey (Google Forms)
- Click on this link to access the survey (Google Forms)
- Contact the BWS for a paper version of the questionnaire
- Complete the survey during an in-person visit with a BWS agency partner
Please complete the survey by December 31, 2025.

Updated: 09/03/2025
