Customer Service
Customer Service Forms
New Customer Forms | Current Customer Forms | Other Inquiries
New Customer Forms
To get municipal water service started at your address, see the following forms.
NEW CUSTOMERS |
FORMS |
Automatic Bill Payment (ABP):Water and sewer bills can be deducted automatically from a checking or savings account. See Frequently Asked Questions. |
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Start Water Service:Need to start a new service account with BWS? Have the service address, phone number, and the date you would like the water service to start. |
Current Customer Forms
See forms for current water service customers to enroll in automatic bill payment, submit a billing dispute or request to make a payment arrangement, or to stop municipal water service started at your address.
CURRENT CUSTOMERS |
FORMS |
Automatic Bill Payment (ABP):Water and sewer bills can be deducted automatically from a checking or savings account. See Frequently Asked Questions. |
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Billing Dispute:If you have a question about your water and sewer bill, use one of these forms to submit a billing dispute. |
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Payment Arrangement Request:If you wish to request a Payment Arrangement for your water and sewer bill, use one of these request forms |
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Stop Water Service:If you are terminating water service in your name, please be aware that all water and sewer charges will continue to be your responsibility until the BWS is notified. We will accept the date of your call or a future date as the service termination date. |
Other Service-Related Inquiries
For all other service-related inquiries, see below.
REQUEST |
CONTACT |
Other Service-Related Inquiries:Please contact the BWS Customer Service team, from 7:45 AM to 4:30 PM, Monday-Friday, except on holidays |
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Updated: 09/01/2021