APPLICATIONS & PERMITS

Cross-Connection Control


The Cross Connection Control Section (CCCS) works to ensure that the public drinking water system is protected from possible contamination through cross-connections and backflow conditions. CCCS manages and oversees the agency's cross-connection control and backflow prevention assembly annual testing program. The program encompasses over 9,000+ private- and government-owned backflow prevention assemblies across the island.

The CCCS also reviews constructions plans for cross-connection control and backflow prevention requirements, conducts cross-connection control inspections of backflow prevention assembly installations, cross-connection control surveys, and addresses any questions or concerns the public may have regarding backflow prevention or cross-connection controls.


Contact Us
phone: (808) 748-5470 | email: cccs@hbws.org | fax: (808) 550-5550

Resources


Backflow Prevention Assembly Tester Training

BWS has suspended offering the backflow prevention assembly tester training course.

  • If you are interested in becoming a certified backflow prevention assembly tester and want to sign up for a 5-day training class, please call the PAMCAH Training Workshop at (808) 456-0585.
  • For certified backflow prevention assembly testers who need to be re-certified, please call the PAMCAH Training Workshop at (808) 456-0585, or you can be re-certified by the American Backflow Prevention Association (ABPA).

Updated: 04/03/2024


Frequently Asked Questions


Backflow Prevention (Cross-Connection Control)

What is the Cross-Connection Control Section?

The Cross-Connection Control Section (CCCS) is part of the Board of Water Supply's (BWS's) Customer Care Division. It reviews constructions plans for cross-connection control (CCC), conducts field inspections of backflow prevention assembly (BFPA) installations tests the Board's own backflow prevention assemblies, conducts customer education on the importance of cross-connection control and manages the Board's Annual Backflow Prevention Assembly Testing Program.

What is a "cross-connection"?

A cross-connection is a connection between a public water system or consumer's potable (i.e., drinking) water system and any source or system containing nonpotable water or other substances.

What is "backflow"?

Backflow is the flow of nonpotable water or other substances through a cross-connection and into the piping of a public water system or consumer's potable water system.

What is a backflow prevention assembly?

A backflow prevention assembly is a mechanical device installed in your private property after the water meter. It prevents water already in your property pipes from "backflowing" into the City water system, possibly contaminating the City's potable water system.

Are there different types of backflow preventers?

Yes, there are several different types of backflow preventers available:

  • Air Gap (AG)
  • Reduced Pressure Backflow Prevention Assembly (RP)
  • Double Check Backflow Prevention Assembly (DC)
  • Pressure Vacuum Breaker (PVB)
  • Atmospheric Vacuum Breaker (AVB)
  • Spill-Proof Pressure Vacuum Breaker (SVB)

The Board of Water Supply recognizes all of these - except the AVB - as acceptable forms of cross-connection control because they can be tested and repaired in-line.

My backflow preventer is installed. Now what?

A Certified Backflow Prevention Assembly Tester must test the device. The certified tester will test your new backflow prevention assembly to ensure that it works and will then fill out a Backflow Prevention Installation and Test form. This form should have been given to you that you when construction plans were being processed for a building permit. The Installation and Test form will be given to you from the Certified Tester. You must sign the bottom portion of the form (Assembly Owner Signature), make a copy for your records and mail, fax or email the completed form to:

Board of Water Supply
Cross-Connection Control Section
630 South Beretania Street
Honolulu, HI 96843
Fax: (808) 550-5550
Email: cccs@hbws.org

What kinds of hazards do appropriate backflow assemblies prevent?

Backflow prevention controls two types of hazards: pollution and contamination of your drinking water supply. A pollutant is any substance which affects the color or odor of the water, but does not pose a health hazard. A contaminant causes illness or death when ingested.

Why do I have to test my backflow preventer every year?

To ensure that the device is functioning properly. With the exception of the air gap, BFPAs are mechanical units that have internal seals, springs, and moving parts that are subject to fouling, wear, or fatigue. The annual test ensures a properly functioning BFPA, and certifies that the BFPA has not been removed or had a by-pass line installed around it. Air gaps may be tested by conducting a visual inspection.

Does my backflow preventer have to be installed immediately behind my meter?

No, but that is the preferred location. The backflow prevention assembly must be installed on "private property." If the backflow prevention assembly cannot be installed immediately behind the meter, the Board of Water Supply (BWS) will allow the BFPA to be installed somewhere more convenient within the property, but the location must be approved by the CCCS. There can be no connections to the water line between the meter and the BFPA. If the water line passes through a landscaped area, the BWS requires the water line to be concrete jacketed.

Can my backflow preventer be installed in an underground box or vault?

No, because this allows the assembly to become submerged in the underground box or vault. It also poses safety hazards to the individual testing and maintaining the BFPA.

I lost my current Backflow Prevention Assembly Test Form. How do I get another?

Call the Cross-Connection Control Section at (808) 748-5470 and request that a copy be emailed, faxed or mailed to you. You will need your water bill account number or the backflow preventer ID number so the correct test form can be sent to you.

I'm a farmer and I want to apply for Agricultural Water Rates, what are the backflow requirements for my situation?

The Board of Water Supply (BWS) requires a Reduced Pressure Principle Backflow Prevention Assembly (PR) to be installed immediately behind your meter and in front of any trees or branches. The installation of the RP must be verified by one of the CCCS technicians prior to conversion to Agricultural Water Rate.

I have an irrigation system installed at my home; do I need to install a backflow preventer?

Cross-connection control requirements for irrigation systems serving single-family detached dwellings are under the jurisdiction of the City's Department of Planning and Permitting.

We need to install a large backflow prevention assembly, but it's ugly and we want to hide it from view. Is this allowed?

Yes. The CCCS will work with you and try to find the best location or solution for your particular place of business.

How do I know when my device needs to be checked?

The Board of Water Supply (BWS) maintains a database containing all of the permitted backflow devices on Oahu. When your device is due to be tested, the BWS will notify you and provide you with a list of certified backflow prevention assembly testers. It is the customer's responsibility to schedule the test. The customer will also be provided with a backflow prevention device test form.

What happens if I don't install a required backflow preventer?

Failure to install the required type of BFPA could result in termination of water service as indicated in the Board of Water Supply (BWS) Rules and Regulations Section 2-213. The BWS will work with you to have the required BFPA installed.

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