Water Waste Hotline
GO TO: Contact BWS | Government Agency Contacts | Report Water Waste Form
Let Us Know — Report Water Waste
Whenever you see water being wasted – a broken water pipe, a malfunctioning irrigation sprinkler, a faucet left running, or something similar – please contact us. BWS employees will follow up on the issue and see that it is corrected.
What Information to Provide:
- Type of water waste occurring
- Location of the problem (an address or nearest possible address)
- Any additional information you might have about the water waste
Water Waste Involving a Government Agency
If the water waste involves a government agency, here is a list of various contact telephone numbers that you can call if you would like to bring the situation to the agency's attention.
General Water Waste Complaints |
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| Board of Water Supply |
Online: report water waste Email: contactus@hbws.org Phone: (808) 748-5041 |
City Parks and Roadways (sprinklers, streets) |
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| District 1: East Honolulu (Hawaii Kai to McCully) | (808) 768-8944 |
| District 2: West Honolulu (Makiki to Aiea) | (808) 768-9292 |
| District 3: Leeward (Pearl City to Makaha to Wahiawa) | (808) 768-6889 |
| District 4: Windward (Waialua to Waimanalo) | (808) 768-8980 |
| > See a full list of City park contact information. | |
State of Hawaii |
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| Transportation (freeways, state roads) | Day: (808) 831-6714 Night: (808) 485-6200 |
| Transportation (Honolulu Harbor & Barbers Point) | (808) 587-2077 |
| Land and Natural Resources (State Parks) | (808) 587-0300 |
| > See a full list of State park contact information. | |
Updated: 06/09/2022